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Keep in mind that we are NOT the Neopets Team, so we cannot help you with glitches, account problems, unfair freezings, and the like. Also, we can't offer individual Neopets help over e-mail, but we have a very friendly Neopets forums community that would be happy to answer your questions.

BIG RED NOTICE: Be sure to read our Site FAQ before e-mailing us. It might answer your question!

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